Congratulations on getting this job! We're happy that you're joining our team here and we look forward to working with you to help improve our business by ensuring we provide the best possible shopping experience for our customers!
Before you begin at your new position, we would just like to familiarize you with the most critical tenet of our customer service policy, our official customer service motto:
"The Customer Is Always!"
Unfortunately, many people take issue with this idea, at least at first.